FAQ

We provide step-by-step updates on your order progress until delivery.

Custom order timelines vary. We maintain consistent communication and provide updates throughout the process.

Tracking information is provided via email upon shipment confirmation.

Cancellation requests are considered but not guaranteed if the order has been processed and shipped.

We do not currently offer returns or exchanges. Please contact hello@wild-silks.com with any order inquiries.

Delivery times are calculated at checkout based on the selected shipping method and delivery address.

Estimated delivery within 2 10 business days of shipment, depending on the chosen method.

Local store pickup is available.

A shipment confirmation email with a tracking number is sent upon dispatch.

Custom order shipping timelines vary.

We do not ship on weekends or U.S. holidays.

Our 100% Silk Scarves measure 65cm x 65cm (26"W x 26"L).

Our 100% silk Twillies are available in the following sizes.

8cm x 180cm (1.5 W x 71"L
5cm x 142cm (2"W x 56"L)