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Wild Silks Help Center

How Can We Help You?

Most Frequently Asked Questions

About Your Order

Order status

We will update you on your order step by step, until you have your silk in hand.

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Custom Orders

We take pride in our custom orders to make sure it's perfect for you. Each custom order timeline will vary based on the order itself. We will be in constant contact with you in regards to your ordering will update you every step of the way!

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Tracking

You can track your order upon receiving your shipment confirmation and tracking number. 

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Can I Cancel My Order?

You can make a request to our team to cancel an order but we cannot make any promises on cancellations if your order has already been fulfilled and shipped.

Find Us In Store

David Hunt Furs

You can currently find our products at David Hunt Furs in Fort Worth, TX.​ Please note products are limited.

4516 Hartwood Dr, Fort Worth, TX 76109

Returns

Return Policy

Currently we do not offer exchanges or returns. Please contact us at hello@Wild-Silks.com with any questions or concerns regarding a recent order.

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Shipping

Delivery Time

The delivery time will be calculated on the checkout page, according to the selected shipping method and delivery address.

 

Once your order is shipped, we estimate you will receive your order within 2-10 business days of its ship date based on your selected shipping method

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We also offer local store pick up

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Once it's shipped, you'll receive a Shipment Confirmation email with a tracking number.

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Custom Orders

We take pride in our custom orders to make sure it's perfect for you. Each custom order timeline will vary based on the order itself. 

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Restrictions

We do not ship on weekends or U.S. holidays.

Item Sizing

Scarf Dimensions

Our 100% Silk Scarves measure 65cm x 65cm (26"W x 26"L)

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Twilly Dimensions

Our 100% silk Twillies come in different lengths

  • 3.8cm x 180cm (1.5"W x 71"L)

  • 5cm x 142cm (2"W x 56"L)

Contact Us

Open your heart and share your thoughts with us! 
For questions about orders, don't forget your customer PO number, email 
address, and your best smile. We'll be more than happy to help.

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